Shipping Policy

Incorrect or incomplete mailing addresses, unsuccessful delivery attempts by our shipping company, and/or package rejection by the recipient all preclude us from issuing refunds.

Taxes and Duties:

Delivery of products outside of India is done on a DDU (Delivery Duty Unpaid) basis, which means that the prices listed for the products do not include any import taxes, customs fees, or local levies. You are responsible for paying all import taxes, customs charges, and municipal taxes as the product's recipient. Delivery of the merchandise requires payment of these taxes or levies. Due to the fact that duties differ from one nation to another, we are unable to estimate the exact amount.

Shipping Cost:

- Shipping within India is free for all orders.

- All overseas orders that are being shipped outside of India will be charged a fixed delivery fee of Rs. 5,000.

- In case you want express shipping, you can write to us at ylnmofficial@gmail.com. Request for Express Shipping, the cost for the same will be communicated to you at that time.

C.O.D:

- For any orders placed within India or outside of the country, we do not provide Cash On Delivery.

 

Return Policy

- We do not provide refunds or exchanges on any items once they have been sold because all of our clothing and accessories are Made-to-Measure/Order.

- Unknown items could be sent back to the sender.

- We follow a strict no cancellation policy as all orders will be customised to your size and preference

- All outfits are NON REFUNDABLE OR NON EXCHANGABLE

Alterations:

-Within seven working days of receiving the product, you may ship it back to us at the address listed on your invoice after sending us an email that has been properly acknowledged. Be sure to share the courier company's information and the tracking number with us. Any harm to the merchandise that occurs during your end of the transaction is not our responsibility.

 

Privacy Policy

Information Collected: The privacy policy will typically outline the types of information the fashion brand collects from customers, such as personal information (name, address, contact details), payment information, browsing data, and any other relevant data.

Use of Information: It will explain how the fashion brand uses the collected information, such as processing orders, providing customer support, personalizing user experiences, conducting marketing activities, and improving products and services.

Data Sharing: The policy might specify whether the fashion brand shares customer information with third parties, such as shipping carriers, payment processors, or marketing partners. It may also explain the circumstances under which such sharing occurs.

Data Security: The privacy policy should outline the measures the fashion brand takes to protect customer data from unauthorized access, data breaches, and other security threats.

Cookies and Tracking Technologies: If the fashion brand uses cookies or other tracking technologies on its website, the privacy policy should mention this and explain the purpose of such technologies, how they are used, and the options customers have to manage or disable them.

Third-Party Links: If the fashion brand's website contains links to third-party websites, the privacy policy may clarify that the brand is not responsible for the privacy practices or content of those websites.

Data Retention: The policy should specify how long the fashion brand retains customer data and the criteria used to determine the retention period.

User Rights: It may outline the rights customers have regarding their personal data, such as the right to access, correct, update, or delete their information. It might also provide instructions on how to exercise these rights.

Policy Updates: The privacy policy should state that it is subject to change and provide information on how customers will be notified about updates.

Terms Of Service

Damaged, Defective, or Incorrectly supplied goods:

Before accepting the package from the logistics service provider or courier, the customer is urged to verify the ordered products and amount on the invoice.

Please make a note on the delivery receipt to inform the logistics service provider or courier of any discrepancies or package damage before signing for the merchandise.

Please get in touch with us via email at "ylnmofficial@gmail.com" within 48 hours of receiving the products if there is a manufacturing flaw in the product or if the wrong product has been sent. Your email should include thorough explanations and pictures of any flaws or problems you have with the product that was sent to you.

Incorrect Shipping Details:

Incorrect or incomplete mailing addresses, unsuccessful delivery attempts by our shipping company, and/or package rejection by the recipient all preclude us from any help provided by the brand

Colours:

We have done all in our power to accurately reflect the colours of our products on Yeh Lehenga Nahi Mehenga. We can't promise that your monitor will accurately reflect a color, though, as different computer monitors, tablets, and mobile devices exist.